Children and Young People’s Service Manager (IAG)

Are you passionate about making sure children and young people get the support
they need to transform their lives? Are you committed to enabling people to raise
their aspirations post spinal cord injury?

If so, Back Up could offer you an inspiring and fulfilling role making a significant
difference to the lives of people affected by spinal cord injuries.

About the role

Back Up is the only charity in the UK that has dedicated services for children and
young people with a spinal cord injury.

When a child or young person sustains a spinal cord injury it is a life changing
experience. Lots of things that seemed certain for their future, suddenly seem to be
thrown into doubt.

Building confidence and independence after spinal cord injury is so important to a
child or young person’s adjustment and wellbeing. Knowing what support and
information is available, how to access it, and finding answers to questions are vital
in helping to ensure that all children and young people have the tools to live the life
they want after spinal cord injury.

Back Up does this by offering information, advice and guidance, fun courses, support
in returning to education, mentoring, and opportunities for young people to come
together and share their experiences through our Youth Advisory Group.

This is an exciting opportunity to lead and develop this groundbreaking service into
the future. As someone with lived experience of spinal cord injury, you’ll be naturally
passionate about empowering children and young people to use their voice to get
the support they need.

About us

At Back Up, we have big ambitions. Over the next few years, we’re going to be
transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury
has access to the support they deserve; and we are the only spinal cord injury
charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality,
Diversity and Inclusion Policy Statement. We are committed to creating an inclusive
working environment where all our employees are encouraged to reach their full
potential, and individual differences are valued and respected. We particularly
welcome applications from those from black, Asian or ethnic minority backgrounds or
those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best
place to work for disabled employees. As well as this, Back Up has been voted one
of the top ten charities to work for (Third Sector Best Charities 2020). The
enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence
in the services we deliver.

How to apply

Please apply by emailing recruitment@backuptrust.org.uk by midnight on Monday
26 August 2024 with:

• A CV detailing salary information for your most recent post and two referees,
  one of whom should be your present or most recent employer. We will contact
  them after interview.
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to
be invited to interview. First interviews will be held from 28 August 2024. If you
cannot make any of those dates, please indicate this when you apply.

What will the process involve?

The process will involve at least one interview round which will be either in person or
online. There will be a panel interviewing you and you may be asked to complete a
task beforehand to present to the panel. If you need any support or adjustment to the

recruitment process at any step, do please ask and we’d be pleased to work with you
to put these in place so that you can perform to the best of your abilities throughout
the process and demonstrate your suitability for the role. Please email
recruitment@backuptrust.org.uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates
and employees with disabilities. If you have a disability and meet the minimum
criteria of the role, set out as essential criteria in the job description, we will invite you
to interview. Please let us know if you would qualify and want to take advantage of
this scheme by emailing: recruitment@backuptrust.org.uk.

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic
workplace, so if you’re excited about this role but your past experience doesn’t align
perfectly with every criteria in the job description, we encourage you to apply
anyway. You may be just the right candidate for this or other roles at Back Up.