Finding the right PA or care support

Finding the right PA or care support is important. We can help you find the right support for your needs, to enable you to live the life you want to.

How does it help you?

At Back Up we want everyone with a spinal cord injury to realise their full potential. If you work with a PA or receive care, we know the importance of getting the right one.

What is the care panel?

The Back Up care panel is a group of specialist care companies that we trust. We know these companies have a high level of expertise to work with people who have sustained a spinal cord injury and ensure you receive the best support.

How does it work?

Below you can see the panel members logos, click on their logos to find out more about the different companies. We always recommend that anyone looking for a PA or care should always speak to at least two or three companies before coming to a decision.

Click on the logos and follow their links to learn more and get in touch.

Premium Care Solutions

Premium Care Solutions (PCS) are recognised for their expertise in planning and providing the very best person-centred complex care for individuals living independently within the community. PCS support children/young people and adults across the UK, with tailored packages of care. Their specialisms include but are not limited to brain injuries, spinal cord injuries, neuromuscular conditions, neurological conditions, ventilator dependency and tracheostomy support. Their care services are nurse led and are delivered flexibly as agreed with each individual client to meet their specific needs. They respect each client’s right to independence, fulfilment and informed choices regarding their care.


Please contact: Jin on 07734 926796 or

Total Community Care

Total Community Care (TCC) provide a focused and person centred approach to care, ensuring quality and accountability. TCC Ltd provides specialist care provision for clients with a range of neurological conditions, in particular that of spinal cord injury, brain injury and including progressive illnesses. We support 78 packages of care nationwide including individuals who require tracheostomy and ventilator care.

We advocate specialist, tailor made teams who are trained to the highest standards to meet the individual needs of the clients. This ensures continuity of care and quality, with commitment to sustainable care provision. The minimum number of care hours we can support a week is 70 hours.

We have a very good reputation and get lots of clients coming to us following a bad experience with a care provider. Lots of our clients have been with us for many years.

Please contact: Sarah Tennent on 01858 469790 or

Origin Care

Owned and managed by Peter Henry C5/6 and Linda Adamsen. ORIGIN focusses exclusively on SCI and provides high quality specialist live-in care services for people with a spinal injury. All PAs are trained in spinal injury care. Our short and long term care options are available nationally in the UK/Ireland and our PAs can also accompany clients internationally on holiday or business trips. ORIGIN also owns a specially SCI-adapted apartment in the South of France which is available for holiday rentals.

Please note that, due to Covid-19, Origin is currently not taking on any new clients. We will update the website when this changes.

Please contact: Linda on 01524 34100 or

Active Care Group

Active Care Group are the UK’s leading provider of complex care services bringing together over 40 care providers to form a progressive, integrated, specialist healthcare business. Harnessing innovation to raise standards and deliver better outcomes for people living with a spinal injury, we provide personalised care pathways that combine clinical expertise and personal support along with therapeutic and rehabilitation services, in a range of different settings to meet users’ evolving needs. But our care and compassion doesn’t stop there, we understand the wider impact a spinal cord injury can have and so our support extends beyond the individual to family members, friends and carers too.

Please contact: 01732 779353 or