Our impact

Back Up is at the forefront of supporting people to adjust positively after a life-changing injury.

We are proud of our successes, and proud to have those successes recognised – we have presented at international spinal conferences, and won awards from the likes of the Guardian and King’s Fund.

The impact of our services is measured using medical research which has highlighted the key factors necessary for positive adjustment to a spinal cord injury. These are community participation; supportive networks and perceptions of disability. Using these factors, we ask service users (whether a spinally injured person or a family member) to complete surveys following receipt of a service.

Last year we had:

  • 100% of under 13s attending our courses improved in their wheelchair skills, confidence making friends and building their independence
  • 100% of adult course participants achieved their personal goals (these may include increased confidence in social situations, learning a new skill or becoming more independent)
  • 97% of people who were mentored felt more able to adjust/cope with their situation
  • 91% of participants on our wheelchair skills sessions in hospitals increased their confidence and 96% learned vital new skills
  • After receiving a call once home after hospital 67% of people with a spinal cord injury reported they felt more aware of the possibilities of life and 89% felt supported
  • 100% of Back Up to Work participants achieved their personal aims (this might include feeling in a better position to look for work, have an updated CV or know what to say in an interview).
  • 100% of children/young people we worked with last year felt happier at school